Customer stories

Customer reviews for Albeth Ltd: Trusted in the moments homeowners remember.

Reliability is best judged by the people who have experienced it. Every review below is a genuine Google review from an Albeth customer.

Reliable appointments

Clear communication

Tidy workmanship

Trusted repeatedly

17

Five-star Google reviews from real customers.

25+

Years serving Chelmsford and Essex homes.

3

Gas Safe, OFTEC and WIAPS credentials.

In their words

Real feedback, job after job.

Customers mention the things that matter most in a home: turning up, explaining clearly, solving the problem and leaving a clean finish.

Came out to repair faulty combi boiler which is old and in all honesty should be replaced. Carl gave it his best shot and we are working again. From initial contact these guys were spot on, really recommended you give them a shout.

Trevor P

Google review · June 2026

Albeth were recommended to us when we needed a new gas boiler. Best decision we'd made. Carl discussed everything with us in advance and did an excellent job and we have continued to use him for servicing and any other heating jobs. His colleague Lee recently solved a thermostat problem for us without any fuss. Both Carl and Lee are polite and professional and a pleasure to deal with. They are also backed up by Linda in the office who has the same attributes. Would definitely recommend them.

Ron M

Google review · February 2026

We called Lee out to a leak, he was with us within 30 minutes and capped it off, put our minds at ease until he could get the parts, he was back the next day and fixed it. Definitely would recommend Lee.

Claire M

Google review · October 2025

Carl was recommended to me as a reliable, skilled plumber for installing new radiators and moving pipework. He was very knowledgeable and gave some very good advice on what type of radiators and suggestions to improve my ideas. The work was done in good time and reasonably priced. They left the place spotless afterwards. Highly recommend them.

Alice W

Google review · November 2025

It was lovely to have someone who absolutely understands and knew what they were doing. Extremely friendly and very helpful and knowledgeable. Wouldn't even know he'd been in the house — very tidy worker. Best night sleep I've had for a while! Lee has fixed all the problems we had with our immersion. Can't thank him enough. Rare to find great tradesmen — 100% for Lee.

Harlock R

Google review · January 2026

We have been continuously happy with the service and level of professionalism provided by Albeth Ltd. The staff have gone above and beyond to assist with our plumbing, gas works and servicing management needs for all of our properties.

Samantha B

Google review · May 2025

The team at Albeth are great! Helpful, professional, knowledgeable. We've been using them for a couple of years for boiler servicing, plumbing repairs and recently a boiler replacement.

Vikki

Google review · September 2025

I've used Carl from Albeth a few times. No job is too small. Very reliable and quick to respond and get the job done efficiently and quickly. Highly recommend them for all your plumbing needs.

Jill N

Google review · November 2025

Highly recommend. Carl at Albeth is an expert with all aspects of plumbing, heating and boilers. Friendly and professional service.

Stuart M

Google review · November 2025

Really happy with the service, always on time, polite and friendly. Highly recommend!

Ashley W

Google review · June 2026

As a landlord with several properties I need Heating Engineers and Plumbers who are reliable, honest, efficient and knowledgeable, with a "can do" attitude and reasonable prices. That's what you get with Albeth. I'd recommend them to anyone without hesitation.

Duncan H

Google review · April 2025

We are very happy with the service provided by Lynda, Lee and Carl. Lynda was amazing with our initial enquiry, Lee and Carl did a fantastic job with installing a whole new boiler system. They are all so professional and we will definitely recommend them.

Rajesh B

Google review · April 2025

We used Albeth Ltd when our boiler needed replacing and Lee made the whole process incredibly easy to navigate. Lee was friendly and professional, and helped us to choose a new boiler that suited our budget. He suggested one which came with an extended warranty to ensure it lasted us many years. His turnaround time for ordering and installing the boiler was really quick and tidy. Overall we couldn't have asked for a better service and would totally recommend Albeth Ltd as they have a wealth of knowledge and provide a relaxed yet efficient service.

Christine J

Google review · April 2025

Lee and the team did a brilliant job from quote to completion of fitting a new wet room and shower. They were punctual, polite and very considerate of the elderly resident whilst the work was undertaken. The work was completed to a high standard within the agreed timeframe and for a very competitive price. I would not hesitate to recommend them.

Linda C

Google review · April 2025

I've been using this plumbing team for over 5 years now, and I can't recommend them highly enough. Their work is always top-notch — reliable, efficient, and done to a high standard. They've handled everything from small repairs to bigger complex underfloor heating projects, always with great attention to detail and good sound advice. On top of that, their pricing is very fair, offering real value for money. It's a relief to know I have a trustworthy plumber I can count on. Highly recommended!

Simon A

Google review · May 2025

I have used above company for many years. As well as providing a good service, Carl is polite, helpful and trustworthy. I would have no problem with recommending Albeth Ltd to anyone.

Assunta W

Google review · July 2025

Carl originally came out with his colleague and installed my boiler and did a fantastic job. I have been calling him back for the past four years to service it. He always does a thorough job with the boiler and checks my gas meter, gas cooker and CO2 alarm at the same time. He's friendly, works hard, tidying up as he goes, takes time to explain things and he's always quick to come out and help. He recently serviced my boiler and fixed my bathroom tap, that had been loose for some time. So happy to have that fixed and to feel comfortable and confident in calling a tradesman/company that I can trust.

Ann B

Google review · October 2025

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